Privacy Policy & Cookies Notice

1. The privacy of visitors of the e-commerce platform is of great importance for the Company, and remains committed to its protection. The Company's policy explains how customers' personal information shall be used.
2. The Customer's consent to the use of cookies in accordance with the terms of the Company's policy on Customer's first visit to the e-commerce platform allows the Company to use cookies every time they visit the e-commerce platform.
3. The parties acknowledge and agree that, when processing personal data in the context of the performance of the contract, they shall comply with the applicable legislation on the personal data protection.

For the purposes of using the e-commerce platform and the contract, personal data are those data necessary for the performance of the contract ("the Data"). The parties (Company and Customer) and the persons authorized by the Company are informed herein that the data to be collected or transmitted during the term of the contract shall be processed for the purpose of the performance of the contract and the fulfillment of the defined contractual obligations. Under the contract, the Company, acting within the scope of its responsibilities as described in the contract and on the platform, may assign to third parties (data processors) part of the data processing, who shall be bound by a written contract or other legal act by an obligation of confidentiality, and shall process the data solely for the provision of services to the Company for the purpose of the performance of the contract and the use the electronic platform, not for their own account. The data shall be kept and processed throughout the term of the contract, as well as after its termination, to fulfill the purpose for which they were collected, and shall be kept safe for as long as necessary for the exercise or defense of legal claims, taking into account the requirements of the legislation and the limitation periods. Each party shall remain responsible for ensuring the legality of the transfer in relation to third party data it may transmit to the other party. Any amendment of the terms shall be proved only in writing, excluding any other means of proof.

COLLECTION OF PERSONAL INFORMATION

The following types of personal information may be collected, stored, and used:

1. Information about the client's computer including IP address, geographical location, browser type and version, and operating system;
2. Information about their visits and the use of the Company's online platform including the external source, the duration of the visit, the pageviews, and the route of navigation on the platform;
3. Information such as the Customer's email address provided upon registration.
4. Information provided upon profile creation, for example name, profession, VAT number etc.;
5. Information, such as name and email, provided with the aim of sending emails and/or newsletters;
6. Information provided when the client uses services on the Company's e-commerce platform;
7. Information generated when the client uses the Company's e-commerce platform, such as when, how often, and under what conditions they use the platform;
8. Information about the Customer's purchases, the services used, and the transactions made on the e-commerce platform, including name, address, telephone number, email address, and credit card information;
9. Information communicated on the e-commerce platform with the intention of publication on the internet, including username, profile information, and content publications;
10. Information contained in any communication of the Customer with the Company either via e-mail or by telephone or via social media or through the e-commerce platform, including the communication content and metadata;
11. Any other personal information sent by the Customer or communicated to the Company when using the platform.

USE OF CUSTOMER PERSONAL INFORMATION

The personal information submitted to the Company is used for the purposes set out by this policy on the relevant pages of the e-commerce platform. The Company may use the personal information for the following purposes:

1. to manage the e-commerce platform and the Company ;
2. to personalize the e-commerce platform for each Customer;
3. to enable the use of the services available on the e-commerce platform;
4. to dispatch goods purchased by the Customer through the e-commerce platform;
5. to provide services purchased by the Customer through the e-commerce platform;
6. to send statements, invoices, and payment reminders to the Customer as well as to collect payments from the Customer;
7. to send non-promotional messages;
8. to send email notifications about Customer requests;
9. to send the Company's newsletter by email if requested (the Customer can inform the Company at any time if they no longer wish to receive the newsletter);
10. to send advertising and promotional messages related to the Customer's business or the businesses of specific third parties that the Company believes that they may be of interest to the Customer through notifications or, if they has agreed to do so, via email or similar technological means (the Customer may inform the Company at any time if they no longer wish to receive advertising messages);
11. to provide statistical data of the platform users to third parties (who shall not be able to identify any user from this information);
12. to manage requests and complaints submitted by customers or related to the Company's platform;
13. to keep the e-commerce platform safe, and to prevent any fraud;
14. to confirm compliance with the terms and conditions of the provision of the e-commerce platform (including the surveillance of personal messages handled through the Company's private online messaging service) and other uses.

If the Customer submits personal information for publication on the e-commerce platform, the Company shall publish or use this information in accordance with the Customer's authorization. The privacy settings can be used to limit the publication of their information on the Company's platform, and can be configured through privacy control on the platform. The Company shall not send the Customer's personal information without their consent to any third party or any commercial department of a third party.

DISCLOSURE OF PERSONAL INFORMATION

The Company may disclose the Customer's personal information to any of its employees, executive officers, insurers, professional advisors, agents, suppliers or subcontractors, as required for the purposes stated in this policy.

The Company may disclose the Customer's personal information to any member of its group of companies, that is, its subsidiaries and its holding Company, as required for the purposes stated in this policy.

The Company can share the Customer's personal information:

1. to the extent required by law;
2. in relation to any current or future legal proceedings;
3. to consolidate, exercise or defend the Company's legal rights, including to provide information to third parties to prevent fraud, and to reduce credit risk;
4. to the buyer (or potential buyer) of any of the assets which the Company sells (or intends to sell); and
5. to any person who reasonably believes that they may belong to the judicial or any other competent authority related to the disclosure of information where it considers that the relevant authority shall require the disclosure of that personal information.

Furthermore, as stated in this policy, the Company shall not share the Customer's personal information to third parties. 

INTERNATIONAL DATA TRANSFER

1. The information collected by the Company may be stored, processed, and transferred between any countries in which the Company operates so that it may use the information in accordance with this policy.
2. The information collected by the Company can be transferred to the following countries that do not have the same personal data protection legislation as the one applied in the European Economic Area, that is, the USA, Russia, Japan, China, and India.
3. Personal information that the Customer publishes or submits for publication on the e-commerce platform may be made available online worldwide. The Company cannot prevent the use in general or the incorrect use of personal information by third parties.
4. The Customer expressly agrees to the transfer of the personal data stored on the platform.

RETENTION OF PERSONAL DATA

1. This section sets out the procedure and policy for the personal data retention that is designed to ensure compliance with the Company's legal obligations regarding the retention and deletion of personal data.
2. Personal data processed by the Company for any purpose shall not be retained for longer than necessary with regard to that purpose.

SECURITY OF CUSTOMER PERSONAL DATA

1. The Company shall take the necessary precautions at technical and organizational level to prevent the loss, misuse or alteration of the Customer personal data.
2. The Company shall store all personal data provided by the Customer on secure password- and firewall-protected servers.
3. All electronic monetary transactions conducted on the e-commerce platform are protected by the Company's encryption systems.
4. The Customer accepts that the transmission of information on the internet is inherently unsafe, and the Company cannot guarantee the security of the data transmitted on the internet.
5. The Customer is responsible to keep their password confidential, and the Company shall not request the Customer's password (except when logged in to the platform).

AMENDMENTS

The Company may update its policy from time to time by publishing a new version on the platform. The Customer is responsible for checking the page occasionally to make sure they understand any change in the Company's policy. The Company can notify the Customer of changes to its policy via email or a private messaging system on the e-commerce platform.

CUSTOMER'S RIGHTS

The Customer may request that the Company provide them with any information held by the Company, and the provision of such information is subject to processing, such as the provision of sufficient identification data.

The Company may retain the personal information requested by the Customer for the period allowed by law.

The Customer may request at any time that the Company not process their personal information for advertising purposes.

In practice, the Customer shall usually expressly accept in advance the use of their personal information for advertising purposes or the Company shall give them the possibility to exclude their information from use for advertising purposes.

THIRD PARTIES WEBSITES

The platform includes hyperlinks and information from third-party websites. The Company cannot control, and is not responsible for the protection policies and practices of third parties.

INFORMATION UPDATE

The Customer has the responsibility to inform the Company if the information in the Company's possession needs updating or correction, alternatively they should immediately update or correct the information in the relevant personal information form on their platform account, which they can manage at any time.

COOKIES NOTICE

The e-commerce platform uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to the web browser, and is stored by the browser. The identifier is then sent back to the server when the browser requests a page from the server. Cookies may be either “persistent” or “session” cookies: a persistent cookie shall remain valid until its set expiry date unless deleted by the user beforehand; a session cookie shall expire at the end of the user session, when the web browser is closed. Cookies usually do not contain information that can identify the user, but the Customer personal data held by the Company may be linked to data stored or retrieved by cookies. The Company uses both session cookies and persistent cookies.

• The names of the cookies and the purposes for which they are used are set out below:
  1. the Company uses Google Analytics and Google Ads for social media advertising to recognize a computer when a user visits the website, to track users as they navigate the website, to enable the use of a shopping cart on the website, to improve the website’s usability, to administer and analyze the use of the platform, to prevent fraud and improve the security of the website, to personalize the website for each user, to target advertisements which may be of particular interest to specific users.
• Most browsers allow the Customer to refuse to accept cookies—for example:
  1. in Internet Explorer (version 10) they can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”;
  2. in Firefox (version 24) they can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
  3. in Chrome (version 29), they can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies shall have a negative impact upon the usability of the platform. If the Customer blocks cookies, they may not be able to use all the features on the platform.

• The Customer can delete cookies already stored on your computer—for example:
  1. in Internet Explorer (version 10), they must manually delete cookie files (detailed instructions at http://support.microsoft.com/kb/278835);
  2. in Firefox (version 24), they can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and
  3. in Chrome (version 29), they can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”
• Deleting all cookies shall have a negative impact upon the usability of the platform.