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Temporary Suspension of Shipments to the U.S.
We would like to inform you about the recent changes affecting cross-border shipping to the United States. Effective of 29th of August 2025, new U.S. Customs regulations have introduced updates to the clearance process:
- The U.S. officially suspended the “de minimis” exemption (which previously allowed goods under USD $800 to enter duty-free).
- As a result, all imports entering the United States (regardless of value) are now subject to standard customs duties, taxes, and clearance fees.
- These fees will be charged at the time of importation and may vary depending on the shipment value, category, and carrier.
- Many postal and courier services, including our logistics partner, UPS, have temporarily restricted or paused US-bound shipments due to the complexity and costs of implementing these new rules.
Because of the high volume of pending shipments, rising customs fees, and logistical uncertainty, e-FILLERS must temporarily suspend all direct shipments to U.S. addresses until further notice.
What does this mean for Current or New U.S. Customers on the e-FILLERS platform?
- If you are a new U.S. customer, you may still register an account using your U.S. address. You will have access to all e-FILLERS Features, such as Educational Content, e-FILLERS Academy, Library, etc but you won’t be able to place any orders.
- If you have an alternative shipping address outside the U.S., you can Contact Us and we will add it to your account. Then you will be able to place orders as usual (with shipping to that non-U.S. address).
- If you are already registered on the platform and you only have a U.S. shipping address, you won’t be able to place new orders until issues are resolved but you can still enjoy all e-FILLERS Features.
We are actively monitoring the situation and will resume direct U.S. shipping as soon as these regulatory and logistical issues are settled.
Thank you for your patience, understanding, and continued support. We apologize for any inconvenience and look forward to serving you again soon under the most favorable conditions.